CatalogSentry Privacy Policy
CatalogSentry (the Shopify App Store listing name for the CatalogGuard application) is provided by qinglu kong (“we,” “us,” or “our”). This Privacy Policy explains what information the app processes, how it is used, and the choices available to Shopify merchants.
1. Information the App Processes
CatalogSentry is designed to analyze Shopify catalog and Online Store publication state.
When a merchant installs or uses the app, we may process information made available through Shopify APIs, including:
- Shopify store and app installation identifiers;
- product identifiers and product information required to perform catalog checks;
- variant information required to evaluate catalog conditions;
- Online Store publication identifiers and publication state;
- app access-scope and installation information needed to verify authorization; and
- scan results, rule findings, timestamps, action states, verification results, and bounded audit records related to CatalogSentry actions.
The app may also generate limited technical and operational logs, such as timestamps, request status, error information, and security-related events, to operate, secure, and troubleshoot the service.
2. Customer Data
CatalogSentry does not require or intentionally access Shopify protected customer data.
The app does not use customer names, customer email addresses, phone numbers, physical addresses, payment information, checkout information, or other information relating to an identifiable merchant customer. Its functionality is focused on product, variant, catalog, and publication information.
3. How Information Is Used
We use information processed by the app only as necessary to:
- run read-only catalog and publication scans;
- identify catalog and Online Store publication findings;
- show merchants proposed containment actions before any catalog write;
- carry out actions that a merchant explicitly confirms;
- verify publication state after a confirmed action;
- provide eligible Undo functionality;
- maintain security and audit records related to app operations;
- troubleshoot errors and provide support; and
- comply with applicable legal, regulatory, and Shopify platform requirements.
We do not sell merchant or customer personal information and do not use merchant data for third-party advertising.
4. Catalog Changes
CatalogSentry separates read-only scanning from catalog-changing actions. Read-only scans do not create, edit, publish, unpublish, repair, or undo catalog state.
When an eligible action is available, the app presents the proposed action to the merchant before a write occurs. A catalog-changing action is performed only after the merchant explicitly confirms it. Where supported, the app verifies the resulting publication state and may provide a bounded Undo action for an eligible verified containment action.
5. Service Providers
We may use Shopify and cloud hosting or infrastructure providers to operate the app. These providers may process limited information on our behalf as necessary to provide their services. We do not authorize service providers to use merchant information for their own advertising purposes.
6. Data Retention
We retain information only for as long as reasonably necessary to provide and secure the app, maintain required operational and audit records, resolve technical issues, and meet applicable legal or Shopify platform requirements. Information that is no longer required for these purposes may be deleted or anonymized.
When Shopify sends an applicable privacy or store-deletion request, we process the request in accordance with Shopify requirements and applicable law. Some limited information may be retained where required for security, fraud prevention, dispute resolution, enforcement of agreements, or legal obligations.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information processed by CatalogSentry, including secure HTTPS connections, access controls, authentication and authorization checks, and measures intended to limit access to information to what is required for app functionality.
No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
8. International Processing
The app and its service providers may process information in countries other than the country where the merchant is located. Where required, we take reasonable measures to handle information in accordance with applicable privacy and data-protection requirements.
9. Merchant Privacy Requests
Merchants may contact us to ask questions about information associated with their use of CatalogSentry or to request access, correction, or deletion where applicable.
Privacy contact: 348442987@qq.com
10. Cookies and Tracking
CatalogSentry does not use merchant or customer information for behavioral advertising or cross-site advertising tracking. Shopify or infrastructure providers may use technologies necessary to provide authentication, security, networking, or other platform functionality according to their own policies.
11. Children’s Privacy
CatalogSentry is a business application intended for Shopify merchants and is not directed to children. We do not knowingly collect personal information from children through the app.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to CatalogSentry, legal requirements, Shopify requirements, or our data practices. When material changes are made, the effective date at the top of this policy will be updated.
13. Contact
Developer: qinglu kong
Email: 348442987@qq.com